Privacy Policy

Who we are

Our store website address is: https://tangledgardenherbs.com
and our garden website is https://tangledgarden.ca

What personal data we collect and why we collect it

Contact Forms

Our contact form for the Newsletter is done through Mail Chimp.  Therefore no personal information is collected or saved on our website.

Who we share your data with

We collect product order information for shipping and invoicing purposes, but we can guarantee that we do not share this information with anyone.

How we protect your data

Ordering and purchasing is done through 3rd party services.  We use both Paypal and Stripe who handle the protection of your financial information, card numbers, etc.

What data breach procedures we have in place

If there is ever a breach with either Paypal or Stripe, and if they let us know of a breach, then we will send out a newsletter update so people on that list would be alerted.  We do not collect users information on our site, so we could not send out a bulk mailing to contact you from any list other than the one that is generated from newsletter sign ups on MailChimp.  We do not have access to the list of names we can only see how many there are.  Our on-line product order contact information is not tabulated anywhere and is frequently cleared.

If our website platform is hacked this should not compromise any user information because no information is stored.  The platform we use is very secure and we have additional security plugins installed.

Visitor Comments

Presently we do not allow comments posts and articles, but this is the privacy information that would accompany that option should we turn comments on.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
  • Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • How long we retain your data: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • What rights you have over your data:If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Where we send your data:Visitor comments may be checked through an automated spam detection service.

Embedded content from other websites

We do not have any embedded content other than to off-site links.

If articles on this site included embedded content (e.g. videos, images, articles, etc.), then the embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.